Customer interaction is changing at light speed. At VOICE & AI we'll gather the conversational and generative AI communities to explore prompt engineering, custom chatbots, CX automation and more.
Talks & Sessions
Hours of Program Content
Erick is a data trainer for Large Language Models (LLMs), an AI enthusiast, and a data science and machine learning student. Has over 6 years of experience as an editor. As a data trainer, Erick has honed expertise in training LLMs, ensuring they deliver accurate responses and optimizing their learning processes. His passion lies in exploring neural networks and machine learning algorithms, constantly seeking innovative ways to enhance model capabilities. He possesses a keen eye for detail and a commitment to delivering high-quality results. He excels in analyzing data, identifying patterns, and extracting valuable insights to inform decision-making. With a strong foundation in LLM training and editing, he is well-equipped to push the boundaries of AI and make significant contributions to projects that harness its power.
Ryan Steelberg is a seasoned technology executive and pioneer of digital and data-driven businesses. He is currently the co-founder and President of Veritone, Inc., a public company on NASDAQ. He also serves on its Board of Directors. Previously, he served as the President and Chief Executive Officer of Brand Affinity Technologies, Inc. Prior to that, Mr. Steelberg served as the Head of Broadcast at Google Inc. From 2002 to 2007, he was the co-founder and President of dMarc Broadcasting, an advertising company that was acquired by Google Inc. in 2006. From 1998 to 2000, he served as President and CEO of 2CAN Media, a company that was acquired by CMGi. From 1995 to 1998 he served as President of AdForce, a company that was also acquired by CMGi in September of 1999, after its IPO earlier that year.
Dominique (who also goes by Dom) is a creative and passionate product and operations leader with more than 18 years of online experience both in North American and Global product management, customer experience and operations, and software development. She has led and managed the product management, UX design, engineering, data science, IT, analytics and insights, and customer service functions with revenue and cost directed responsibilities. Currently, Dom oversees the Conversational Commerce team for Walmart. In this role she is responsible for all parts of Walmarts conversational experiences including Voice and Text Commerce. Responsible for changing how people interact and shop with Walmart. She was previously the Chief Product Officer of Jetblack, a members-only shopping service that was the first portfolio company within Store Nº8, the incubation arm of Walmart. She joined Walmart through their acquisition of Bonobos where she was the Chief Experience Officer. Prior to that she was VP of product and user experience at Gilt Group, and spent 12 years leading product teams at Travelocity. Dominique graduated with a Bachelor of Arts in Political Science from Duke University where she also served as captain of their NCAA Women's Varsity Volleyball team. She currently lives in Larchmont, NY with her husband and two sons.
Aravind Srinivas is the co-founder and CEO of Perplexity AI 1 2 , a company on a mission to build the world's most trusted information service 1 . He is also active on Twitter, where he recently introduced a new editing tool for Perplexity AI
For more than 25 years, Raj has been at the forefront of innovative solutions for global enterprises. Before starting Kore.ai, Raj was the CEO and founder of Kony, a leader in cloud-based mobile app development. He also co-founded iTouchPoint, Seranova, and Intelligroup.
Kate Bradley Chernis is the Founder & CEO of Lately.AI, an AI-powered content repurposing engine and a social media management, employee advocacy and sales enablement syndication platform. Thanks to nine years of its own proprietary machine learning and natural language processing data, Lately is able to pinpoint the ideas, words and phrases that will get any target audience to click, like or share. It also learns the unique voice of any brand or individual and transfers the style of that voice into social posts. Lately then splices up longform text, audio or video content into dozens of high-performing social posts – which include audiograms and video clips – based on your unique writing model. As a former rock 'n' roll dj, Kate served 20 million listeners as Music Director and on-air host at Sirius/XM. She’s also an award-winning radio producer, engineer and voice talent with 25 years of national broadcast communications, brand-building, sales and marketing expertise. What she learned in radio about the neuroscience of music helps fuel Lately's artificial intelligence.
Christopher is a long-time geek who's spent the bulk of his career training, supporting and upskilling developers. He's a web developer at heart with passions which span from Python to DevOps to TypeScript to AI. In his current role as an Enterprise Advocate for GitHub he seeks to help organizations improve their DevOps process and culture. When not found writing code he can be found running, playing Civilization, or spending time with his partner and their four-legged child (a rescue mutt).
Shyamala is a seasoned conversational AI expert. Having led initiatives across connected homes, automotive, and wearables - just to name a few, she's put her work on research into usability, accessibility, speech recognition, and multimodal voice user interfaces, and has even been published internationally across publications like Forbes. Outside of her research, she's spent the last 18 years designing mobile, web, desktop, and smart TV interfaces and has most recently joined NVIDIA to own their roadmap for Speech AI tools.
Sandy Diao is a growth executive and venture investor. Sandy has led growth teams at five companies spanning different business models and industries, such as Meta/Facebook, Pinterest, Indiegogo, and Descript. She is currently the Director of Growth at Descript, one of the fastest growing generative AI software companies and is OpenAI Startup Fund's largest investment to date. Sandy invests in software companies as a Venture Partner at IOVC and also advises early to later stage teams on growth marketing. Throughout her career, Sandy has worked with hundreds of startup teams to create go-to-market and growth strategies. Sandy has spoken at over thirty conferences on growth strategy, marketing, and entrepreneurship.
Kevin Chu leads GTM for Eleven Labs. He believes technology will solve most big problems but the evolution of how people understand and interact with it is the rate-limiting step. His favorite problems to tackle are at the nexus of human and technical challenges and accelerating progress through thoughtful design and empathy.
Greg Bennett is Director of Conversation Design at Salesforce, where he founded and leads the company’s first dedicated Conversation Design practice since its inception. As a sociolinguist, he shepherds a product and design vision at Salesforce that helps teams across the entire product portfolio create inclusive experiences that feel natural, helpful, and meaningful, and manages an international team of Conversation Designers who work with Salesforce’s Product leaders to define the future of conversational AI
Noelle Russell is a multi-award-winning technologist with an entrepreneurial spirit who specializes in helping companies with emerging technology, cloud, AI and Web 3.0. She has led teams at NPR, Microsoft, IBM, AWS and Amazon Alexa, and is a consistent champion for Data and AI literacy. She has built over 100 conversational AI applications since 2014 and has over 2 million unique users on Amazon Alexa. She also influenced almost $1 billion in revenue for Microsoft AI during her tenure there speaking to Fortune 500 executives, running whiteboarding technical sessions, and leading internal hackathons for her customers. In the last year, she was awarded the Microsoft Most Valuable Professional (MVP) award for Artificial Intelligence (for the 2nd year) as well as VentureBeat’s Women in AI Responsibility and Ethics award.
Christina is serving a lifelong sentence in software engineering. She enjoys developing beautiful products, leading teams and designing future-proof systems across different industries, most recently in generative AI. She is based in Toronto, Canada, with her husband and their two cats, who ignore them with relish every day.
Dror Weiss is co-founder & CEO at Tabnine, an AI code generator and assistant for software developers and R&D teams. Prior to founding Tabnine (formerly Codota) in 2013, Dror worked at Panaya for several years, making his way up from software engineer to the position of Director of Technology.
Jay is a manager of Content and Conversation Design at Capital One. With 15 years experience supporting Contact Centers, Jay is passionate about building connected experiences across user journeys.
After years working in software development and quality assurance, Gillian decided to pursue a career in UX based on her passion for understanding and helping users. She obtained a degree in Human-Computer Interaction and Design from UC-Irvine and has since worked in the conversational design field, building voice and chat solutions for FinTech companies and now General Motors.
Eros Marcello designs cognitive personification for human-interfacing Artificial Intelligence, including Intelligent Voice Assistants (IVAs), chatbots, multimodal applications and Large Language Models (LLMs).
I've been passionate about improving people's lives through technology for over twenty years. I have dedicated the last three years to experimenting with multimodal conversational interfaces to enhance the patient journey. Focusing on leveraging cutting-edge technologies, I strive to create meaningful solutions that make a difference in people's lives.